Covert Cameras->
Wildlife CamerasCONTACT DETAILS
Spycamwarehouse can be contacted by e-mail at:
info@spycamwarehouse.com
Your e-mail will be answered quickly and efficiently.
Our Postal Address is : 39 Orpen Rd, Belfast BT10 0BP
PAYMENT
All major credit cards are accepted as a form of payment as well as Paypal and American Express. Cash, Wire transfers and money orders are also accepted.
VAT
All prices quoted are inclusive of VAT. The current VAT rate is 15.0%. UK customers can obtain a VAT invoice on request.
ORDER DISPATCH
Orders are despatched Monday through Friday excluding bank and public holidays using Royal Mail recorded delivery
Products cannot be shipped to incomplete addresses. The customer is responsible for supplying a full, complete and accurate address.
ORDER CANCELLATIONS
Once an online order is placed we will be unable to issue any refund until you receive your order and then return it to us.
If you are not satisfied with the product you order it may be returned in accordance with our returns and refund policy.
RETURNS POLICY
We want customers to be fully satisfied with the products they receive and the following returns policy is operated.
100% unconditional risk free 7 day money back guarantee from date of invoice.
In order to prevent fraudulent activity and transactions, all returns, refunds and exchanges must be approved. All products are tested before shipping. Please obtain a returns authorisation code by e-mailing customer service at info@spycamwarehouse.com
Products are specifically made for customer orders and can only be return if damaged during shipping. All returns must be authorised before the product is returned. A replacement, refund or credit will be issued at the discretion of spycamwarehouse.
Goods must be returned at your own expense, unopened and in a resaleable condition.
In special cases, exceptions to the policy above may be granted. In such a case deductions will be made for shipping and a 25% restocking charge will be levied. Goods must also be returned within a seven (7) day period from date of receipt.
UNDER NO CIRCUMSTANCES WILL REFUNDS BE ISSUED FOR GOODS RETURNED WITHOUT THE EXPRESS PERMISSION OF SPYCAMWAREHOUSE.com.
Shipping and handling charges are non refundable
The following products cannot be returned or refunded under any circumstances
1. Used Products
2. VCR's including micro VCRs
3. Software
9. GPS Activations and Subscription Fees
10. DVRs
11. Special Orders
12. Custom Built Items
13. Items Modified by The Customer
14. Night Vision Optics
All requests for refunds must be accompanied by an original receipt or record of purchase and the product must be in the same condition as when it was despatched, including the box packaging.
Deductions from the amount refunded will be made for the following
1. Missing Accessories
The value of all missing accessories will be deducted from any credit issued.
2. Promotional Items
If items are purchased as part of a promotional package a refund will only be issued if all components of the promotional package are returned. If one item or more components of a promotional package are defective then a refund will be issued for the defective items.
The cost of returning an item is the responsibility of the customer. If you do not insure the item you are returning then any loss or damage to that item is the responsibility of the customer.
When the return is accepted, checked and full compliance with the returns policy is verified a refund will be issued to your credit card or a refund cheque sent.
Please allow 14 days from receipt of the return into the warehouse for the refund to be issued. Deductions for missing components and accesories will be made.
WEBSITE ERRORS
Spycamwarehouse is a comprehensive site selling spy cam and related security equipment. Despit our best efforts there maybe cases where information is incomplete or inaccurate. This may include information about the product's price and / or availability. We do not guarantee that all information on our site is 100% accurate.
We reserve the right to make amendments to our site at any time without notice. We also reserve the right to cancel or amend an order if it was placed on the basis of inaccurate information, even if the order has been confirmed and the customers credit card charged.
DAMGED GOODS
Under no cicumstances or events will spycamwarehouse, it's owners, employees, directors or related companies be liable for, special, incidental, consequential, punitive, indirect or other special damages including but not limited to loss of data, use, or profits, however caused, whether for breach of contract, negligence or otherwise and whether or not we have been advised of the possibility of any such damages.
PRODUCT WARRANTIES
Products are sold with a limited warranty, or software licence provided by a third party manufacturer or sellor. All products and software sold without a warranty or licence is sold "as is" without warranty.
The warranty will not apply to any goods that have been misused, mistreated, neglected or modified. The warranty is also null and void when
1. The product has been accidently damaged
2. Soldered or altered during assembly
3. Goods which are not capable of been tested.
Spycamwarehouse shall have no liability to customer or any other person or entity with respect to any liability, loss or damage arising out of or connected with the merchandise including, but not limited to, any claim for incidental or consequential damages, regardless of any warranty included with the merchandise. Please refer to the manufacturer's or vendor's warranty included with the merchandise to determine the remedies available in the event of a defect in materials or workmanship. The products we sell are not authorized for use as critical components in human implantable devices, or life support devices or systems. A critical component is any component of a human implantable device, a life support device or system, whose failure to perform can be reasonably expected to cause the failure of the implant, life support device or system, or to affect its safety or effectiveness.
Some states do not allow exclusion of or limitations on implied warranties, such as warranties of merchantability or fitness for a particular purpose or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. In addition, you may have other rights which vary from state to state.
Spycamwarehouse.com makes no other warranties of any kind, express or implied, including any warranty of merchantability or fitness for a particular purpose with regard to the merchandise.
LEGAL STATUS OF PRODUCTS
It is the responsibility of the Buyer (not Spycamwarehouse.com), to obtain and obey all applicable country, state and federal laws in regard to possession and use of any item sold by spycamwarehouse.com. By placing an orderthe buyer representsthat he / she is of legal age and that the products purchased will be used in a lawful manner.
